Matt Benefiel, Tom Clarke, Ervin Dimeny, and Marcus Reinkensmeyer
Due to changing demographics and expectations by the Department of Justice, there is an increasing pressure on courts to increase their language access services for court users. More services are required during a time when there are less resources available, including funds and interpreters. How can courts do more with less? The solution is to expand the use of technology. Though telephone interpreting seems to be widely used, the use of remote interpreting is very often limited for a variety of reasons. Expanding the use of remote interpreting can maximize and expand the language access services courts provide. Using this technology can provide better quality of services, an increased number of languages and thereby increase language access services for court users. This program will present best practices, options and opportunities for the use of remote interpreting.